New Horizon Health Center is actively recruiting for the following positions:

*Program Navigator- The Program Navigator will be the main point of contact for patient benefit programs. The Program Navigator will provides eligibility and enrollment assistance for the Medicaid, CHIP, and Federal Marketplace health insurance programs to uninsured patients of the health center and community residents. The Program Navigator will manage Direct Application Support through the Community Partner Program and will be assigned a rotation schedule between all NHHC satellite clinics.  The Program Navigator will assist with planning and coordinating NHHC sponsored activities and events with the Special Projects team with oversight and guidance from the Special Projects Coordinator. The Program Navigator will be the representative for all coalitions related to the aging population and will collaborate with other agencies on community events and activities focused on the aging population. The Program Navigator will conduct in-reach, outreach and education activities to existing health center patients and non-health center patients about affordable insurance options and other public benefits and help them enroll and make changes.  May perform other duties as required to achieve organizational goals and objectives.  High School Diploma or GED with 2 years of experience in Public Health, Outreach or Social Work plus 2 years of college hours equivalent to an associate’s degree. Bachelor’s degree in social work, Psychology, Sociology, or Public Health/Administration preferred. Experience working with Texas Medicaid Program, CHIP and public assistance benefit applications preferred.  Current TX driver’s license and own reliable transportation with auto insurance.  In town travel and some overnight travel may be required. Willingness and ability to work evenings and weekends.

*Controller (1 Full time)– The Controller is selected by and is responsible to the Finance Director.  Under general and specific direction the Controller is responsible for the operations of the center’s accounting and financial reporting systems.  This person operates the general and grant accounting systems along with the financial and grant reporting systems in order to provide complete and accurate records of all the center’s assets, liabilities, net assets, support, revenues, expenses, and financial activities and transactions.  This person is able to operate and understand the internal reporting systems of the Accounting Department and determine adherence to prescribed accounting policies and procedures.  This person performs accounting analyses for certain projects or grants as assigned.  The Controller is responsible for direct supervision of the Assistant Controller and also performs other duties as assigned to achieve organizational goals and program objectives. Education: Bachelor of Science degree in Accounting or in Business Administration with a major in Accounting.  Experience: Minimum three years progressive accounting and financial reporting experience is required.

*Director of Finance (1 Full-time)-The Director of Finance is selected by and is responsible to the Executive Director.  Under general direction the Director of Finance directs and coordinates the Center’s activities concerned with financial, administrative, general accounting, financial and statistical reporting. Implements and reviews the accounting systems for the Center to provide complete and accurate records of the Center’s assets, liabilities, and financial transactions.  Evaluates accounting and patient business service procedures, plans methods of ensuring receipt of payments on patient’s accounts are recorded promptly and accurately and monitors the costs and revenues of the Center’s operations.  Collaborates with management team in preparing the Center’s budget based on past and present conditions in order to project future expenditures and revenues. Bachelor’s in business administration/accounting or finance. An MBA or CPA certification preferred. 5+ years relevant work experience as a Controller or equivalent; experience in nonprofit accounting required.  Experience working with federal/state grants and prior Auditing experience strongly preferred. Three to five years of management or leadership experience strongly required to influence and motivate change.  5 years or more of experience in a supervisory role. Master’s level education preferred but could be substituted – 2 years of experience for every year of education may be substituted.

*Medical Laboratory Technician (1) Full-Time– The Medical Laboratory Technician is selected by and reports to the Laboratory Supervisor.  Under general supervision, the M.L.T. is responsible to provide technical support in the laboratory.  Performs, reviews, and reports routine diagnostic laboratory procedures in all areas of the laboratory.  Follows safety and infection control protocol procedures on a daily routine basis in collection and analysis of specimens and maintains equipment and quality assurance record.   Performs other duties as assigned to achieve the Performance Improvement Plan, organizational goals and program objectives.

Medical Laboratory Technicians function as a member of a collaborative health care team to create and maintain a Patient Centered Medical Home where emphasis is on excellent communication; support of the patient is provided and tracked in a culturally competent, behaviorally enhanced setting supported by information technology.

*Promotor(a) De Salud (Community Outreach Worker) (1) Full-Time- Performs outreach activities out in the community and provides extensive support to New Horizon Health Center programs and services as necessary. Responsible for providing health education and family resources and support services to families and individuals in the New Horizon Health Center catchment area. Qualifications: H.S. Diploma or equivalent. DSHS Promotora Certificate strongly preferred. Great customer services skills. Experience in a social services setting preferred. Ability to communicate in English and Spanish verbally and in writing. Deliver presentations in small groups or individual basis and participate in various projects as required. Computer literate. Willing and able to work weekends and evenings. Transportation and current TX DL and mandated liability insurance. Some overnight travel may be required.

*Registered Dental Assistant (1). Full-Time- We are seeking a skilled Dental Assistant to join our team. The ideal candidate will assist the dental team in providing quality oral healthcare with a focus on patient comfort and satisfaction. Responsibilities: Prepare operatories for patient examinations, sterilize dental instruments following aseptic techniques, take and develop dental x-rays and medical imaging, maintain accurate patient records and assist with medical documentation, provide chairside assistance during dental procedures, educate patients on oral hygiene practices and post-operative care, adhere to HIPAA guidelines for patient privacy.   Qualifications: Must have and maintain current license/registration with State. Current CPR/BLS Certification. Two years of dental experience in dental assisting duties preferred. Bilingual English/Spanish strongly preferred. Proficiency in dental terminology and procedures. Knowledge of aseptic technique in a dental setting.  Strong communication skills for interacting with patients and staff. Ability to work collaboratively in a team environment.

*Dietician (1) Fulltime– The Registered Dietician functions as a member of a collaborative health care team to create and maintain a Patient Centered Medical Home where emphasis is on excellent communication; support of the patient is provided and tracked in a culturally competent, behaviorally enhanced setting supported by information technology.  Due to the nature of NHHC services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and to maintain services to the community.

*Housekeeping Attendant (2)- We are seeking a part time Housekeeping Attendant maintains the cleanliness and services of the clinic building area, and performs a variety of housekeeping duties to maintain the clinic in an orderly and sanitary condition. Due to the nature of New Horizon Health Center services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate maintenance of our facilities.

*Call Center Representative (3)- The Call Center Representative is responsible for answering all incoming patient calls delivering accurate information concerning hours of operation, appointments and the process for enrolling; documenting telephone encounters in the EMR; utilizing company policies to effectively address patient issues questions, and concerns; and directing calls to the appropriate staff when needed. Qualifications: High School Diploma or GED. Two to 3 years’ experience in a call center environment or Operator, in medical office setting highly desired. Excellent Communication and telephone etiquette skills. Ability to prioritize and screen incoming calls accurately.