Call Us: 956-548-7400 – Call 911 For Emergencies
Medical records maintained by the Health Information Management department are confidential and legal documents. They cannot be disclosed to anyone without consent of the patient, except for required reporting to state and federal agencies.
It is important that you fill out medical records release forms to transfer your personal health records to New Horizon Health Center so that your care team has your complete medical history. Forms are available from Health Information Management (Medical Records). If a patient wishes to obtain a copy of their medical record or to send to another provider, a medical release form must also be signed. A written consent from a patient or a minor patient’s parent or legal guardian must specify the information needed, the purpose for the release, and the name of the person the information is to be released to.
For your convenience, you may download the Request and/or Release Health Information form by clicking here . Please fill the form and email it to him@newhorizonhc.org. You may also submit your request online by clicking the button below:
Para su conveniencia, usted puede accesar la forma para solicitar Autorizacion de uso y divulgacion de Informacion Privada/Protegida de Salud haciendo click aqui. Despues de llenarla puede enviarla por correo electronico a him@newhorizonhc.org
Access your Personal Health Information (PHI) anytime, anyplace, 24 hours a day, and 7 days a week, through our Patient Portal Coming Soon!
For fast and easy access to your health information, use our online Patient Portal free of charge.
See all your health information, including your care plan and lab results, on any Internet-enabled device, including smartphones and tablets
A summary of your “Patient Plan” can be uploaded soon after your visit.
Send your health records to other providers electronically
Please note that the Portal does NOT contain your full medical record.
For complete health information, a signed Authorization to Release Health Information form will be necessary along with valid identification.
Additional Tips:
• A complete consent form with correct information must be provided.
• If you have changed your name, please provide your previous and new name.
• In order to avoid delays, provide a contact phone number where you can be reached for any questions we may have about your request.
• No personal information will be given over the phone. Medical records maintained by the clinic are confidential and legal documents that cannot be disclosed to anyone without consent of the patient with the exception of the required reporting of certain information to state federal agencies.
For more information, please call Health Information Management located at:
HIM Hours
Mon/Tue/Thu/Fri 8am – 5pm
Wednesday 10am – 6pm
Closed Saturday and Sunday